FAQs

How to place an order at woomen.pk?

To purchase a product on our site, select an item from the available categories. Simply click on the item you wish to buy, select the desired size and click ‘ADD TO CART’. If you would like to continue shopping and select another item, you may freely return to other categories or SHOP page and continue shopping. You may add an item at any time, update quantities, or remove an item by clicking ‘view’ or ‘edit your cart’. This will take you to a summary page of your shopping cart. Here you can also receive an estimate on shipping costs to your destination.

Once you are happy with your order click the ‘CHECKOUT’ button and you will proceed to Billing and Shipping details page — after completing the details click Place Order to complete your order. it’s as simple as that. When we receive your order we will send you a confirmation email with your order number and order details attached. Please make sure all details in the address field are correctly filled in-most importantly including email, telephone and delivery address.

Can I track my order?

Once your order is dispatched you’ll receive an email from us containing your tracking number and the assigned courier. If you don’t receive this email and would like to obtain your tracking number, please contact us at 0301 3662200

Can I change or cancel my order?

Yes, you can change your order whilst you are still browsing and shopping, simply remove it from “Your Cart”. However, once your order has been finalized by pressing the “Check Out” button, it’s not possible for you to change it. You can, however, request to cancel it during the order confirmation call. All our orders are dispatched after the confirmation call.

If there is a problem with my order whom should I contact?

You can send us an email at [email protected] or call us on this number 0301 3662200

What payment methods do you accept?

We accept the most convenient payment method “COD Cash on Delivery”

Which shipping/courier company do you use?

We believe in timely order shipping and know, how anxiously you will be waiting for your order. That’s why we rely only on the top courier companies to deliver your orders safe and secure.